Whorton Insurance Services
Benefits Account Manager
Full Time • Austin - Jollyville Rd
Job Title: Benefits Service Representative
Company: Whorton Insurance Services
Location: 11200 Jollyville Rd, Austin Texas 78759
Job Type: Full Time/Part Time
Job Summary: We are seeking a dedicated and knowledgeable Benefits Service Representative to join our team. This role involves managing benefits administration, assisting clients with their healthcare plans, and ensuring compliance with various legislative guidelines. The ideal candidate will possess strong communication skills and the ability to work independently and as a team player.
Key Responsibilities:
- Administer benefits and stay current with healthcare reform, industry trends, and carrier products/services.
- Anticipate and address client and team needs.
- Efficiently manage time and make informed decisions.
- Follow up diligently and provide exceptional customer service.
- Utilize strong computer skills, including Microsoft Excel, Word, Employee Navigator, and Ease
- Communicate ideas clearly in both written and verbal formats.
- Exhibit proper phone etiquette and customer service skills.
- Discuss health plan benefits with employees during enrollment.
- Multi-task by handling phone calls, processing enrollments, and claim assistance.
- Review applications for completeness and accuracy.
- Use online tools to develop quotations, prepare pre-renewal information, and update client proposals.
- Build and maintain strong relationships with carriers, companies, and clients.
- Maintain a project plan to ensure timely client deliverables.
- Enter client data into AMS (Client Management Software).
- Assist with clients' open enrollment processes, including reviewing and editing employee presentations and communication materials.
- Keep clients informed about industry trends and state/federal regulatory issues.
- Ensure compliance with plan documents and summary plan descriptions (SPDs).
- Perform other duties as assigned, making independent judgments with general supervisor support.
Qualifications:
- Minimum of 2 years of experience in benefits administration (preferred).
- Life, Accident, and Health Insurance Licenses (required).
- Knowledge of COBRA, HIPAA, ERISA, Section 125, and Health Care Reform.
- Self-motivated with the ability to work independently.
Physical Requirements:
- Ability to perform sedentary work and lift up to 10 lbs.
- Consistently meet federal, state, and local standards for job functions, including productivity standards.
Benefits:
- Medical
- Disability
- Life
- Dental
- Vision
- 401(k) plan
.
Compensation: $40,000.00 - $70,000.00 per year
YOUR FUTURE as an Independent Insurance Agent Starts Here
If you’re looking for a career that offers flexibility, job stability, strong compensation, and more, then you’ve come to the right place! Working with a CAA member agency is a great career choice!
CAA's members are comprised of over 90 independent insurance agencies located throughout 9 states, TX, OK, KS, NE, CO, MO, IA, SD, & AR. Many of these agencies are actively hiring to fill vacant positions so there is a good chance that there is a job opening near you!
With an upcoming worker shortage in the insurance industry due to the retirement of many veteran insurance agents, the demand for insurance professionals is growing every day! Is this career right for you?
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Career advancement in a growing field
With more than 400,000 job openings in the next five years across the U.S., the insurance industry offers a huge opportunity for employment and career advancement. Plus, the industry continues to evolve and provide new careers paths in sales, customer service, analytics, digital marketing, technology, and more. (Source: investprogram.org)
Flexibility
Insurance can give you a rewarding career and well-rounded life with jobs that are not only fulfilling but may offer flexible schedules and great office culture. In a U.S News and World Report article featuring 'Best Jobs of 2020,' Insurance Agent ranked #2 on their 'Sales & Marketing Jobs' list. (Source: investprogram.org)
Make a Difference
Independent agents are pillars in their communities and active in local organizations, sponsoring sporting teams or supporting charities. Insurance offers you the chance to make a career out of helping individuals when they suffer a loss and need assistance. (Source: investprogram.org)
Job Security
Things change but insurance is here to stay. People will always need it for their car, home, business, travel, and more. The insurance industry touches all aspects of life - and that will not change. (Source: investprogram.org)